Adding cash to your portfolio on our mobile app is a simple and secure process. Follow the steps below to add funds to your portfolio for investment purposes.
Step-by-Step Guide:
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Navigate to the Wallet:
- Open the app and go to the Wallet section. This can be found at the bottom of your screen on the main navigation bar.
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Select Add Cash:
- Once in the Wallet, tap on the Add Cash button to proceed.
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Select a Portfolio and Enter the Amount
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Choose the portfolio to which you want to allocate the funds (e.g., Retirement, Emergency), then enter the amount you wish to add to your wallet. For example, in the mobile money flow, you can input GHS 100. Your current balance will be displayed at the bottom. Once completed, tap Continue
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Choose a Payment Method:
- You will be presented with different options to add cash to your wallet. Choose your preferred method (e.g., Mobile Money, Credit/Debit Card, or Bank Transfer).
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For Mobile Money Users:
- If you're adding cash via mobile money, select your Service Provider (e.g., MTN, Telecel, AT Money), enter your Mobile Number, and verify your number.
- Confirm the account name that appears after verification, then tap Proceed to Add Cash.\
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Confirm Payment:
- After inputting all the details, a pop up will appear ono your screen to enter your mobile money pin code, after which a confirmation screen will appear; tap Confirm Payment. Wait a few moments for the transaction to be processed.
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Transaction Success:
- Once the payment is successfully processed, your cash will reflect in the wallet under the selected portfolio.
Need Help?
Should you encounter any issues or have questions about signing up, our support team is ready to assist. Reach out to us through the app's help section or by contacting clientservices@blackstargroup.ai.
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